Online Seat Reservations

All Advance tickets; when booked on our website our system will automatically reserve a seat where applicable. The reserved seat numbers will be shown on your booking confirmation, in your online account, and will be printed on the tickets.

Other ticket types (Anytime/Off-Peak/Super Off-Peak); you will be given the option whether you want a seat reserved. This is in case you have not made a decision on when you want to travel or would prefer not to be tied down to a particular train. The reserved seat numbers will be shown on your booking confirmation, in your online account, and will be printed on the tickets.

We are not always able to reserve seats. This could be because:

• the train services you are traveling on do not offer seat reservations. e.g. if it is a short journey.
• the train on which you wish to travel is full at the time of booking.
• the train company may not have released seat reservations yet. This is done up to 12 weeks ahead of travel.

Even without a seat reservation your tickets are still valid and you can sit in any vacant unreserved seat for the appropriate class of travel for your journey.

Reserving a seat after making a booking

A seat reservation can be requested up to 2 hours before travel by contacting your travel provider. Alternatively you can visit your local station and arrange a reservation. This is subject to the Terms and Conditions of the ticket and availability is not guaranteed.