eticket are a great way to make train travel more convenient. With no need to queue for tickets at the station, you're free to head straight for your train!

• When booking select 'eticket' as your delivery option.
• Once purchased we will immediately email your tickets as PDF files attached to the ticket email (we will send one email per journey booked).
• You can simply open the PDF attachment on your phone to show as needed when travelling (we recommend that you save the ticket to your device before departure).
• If you are buying a ticket for someone else, then you can send the ticket to them by email.
• If you prefer to print the ticket you can do that instead of, or as well as, using it electronically.

How to use an eticket

When required, you can either show the PDF tickets on your phone or show a printed copy (or both if you prefer). 

If you have booked a return trip, there will be two tickets attached to your eticket email, they will be labelled as either OUT or RTN to help you identify which ticket applies to which direction of travel.

If you have booked for multiple passengers, then you will see that the tickets are distinguished as Adult or Child and the type of railcard used if applicable.

Some stations barriers will have a scanner to allow you through, simply present the barcode to the scanner and you will be allowed through the gate.

If you encounter a gate that does not have a scanner, you just need to show your eticket to a member of staff on hand at the barrier.

You may also be asked to present your ticket on board the train. Again, simply show the ticket on your phone, or a printed copy. The guard may use a scanner to scan the barcode on the ticket.

etickets are accepted by most main Train Operating Companies on a rapidly increasing range of routes.